Frequently Asked Questions

Please read our FAQ before sending us a message.

How secure is shopping in the Online Shop? Is my data protected?

There is no greater responsibility and concern for us. We take a layered approach to protect your information.  We utilize a SSL for our website (see below for additional information on SSL), Look for the HTTPS:// and avoid the HTTP://. We protect our website and your information through internal electronic security measures, such as wordfence (See below for additional information). We also utilize PayPal to protect your financial information, through which you are afforded the leader in online transactions, as well as all of their security measures provided through their service.

SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a browser. This link ensures that all data passed between the web server and browsers remain private and integral.  SSL is an industry standard and is used by millions of websites in the protection of their online transactions with their customers. For more information see http://info.ssl.com/article.aspx?id=10241.

Wordfence: For more information please refer to https://wordpress.org/plugins/wordfence/

How long will delivery take?

We utilize several shipping methods to get your products to you as quick as possible. Our typical delivery timeline is 14 days from the date of purchase.  If possible, we use USPS, which provides the greatest speed of delivery.  

 USPS: 12-20 days                                          

Manufacturer Shipping Method:  20-38 days    

We will provide a tracking number, once available, which can be accessed through your profile under Orders.  We provide a one click option that takes you directly to the tracking website! 

You may also Copy and Paste your tracking number to https://www.usps.com/welcome.htm. 

Unfortunately, we are unable to ship to FPO AP addresses.  We are working on this and hope to bring this capability to our store soon.

Note: Not all items ship from the same manufacturer so items may come in separate shipments. Below are a few options we offer.  

What are the delivery charges for orders from the Online Shop?

All prices listed on Kizmet Outlet exclude import fees, and customs duties.  Customers may be subject to these fees. 

Shipping is provided at no cost to you. 

What exactly happens after ordering?

Once you have completed your order we will work with the manufacturer to prep and ship your items. We will provide you with an invoice and tracking number for your shipment.  We will also track the shipment on our end to ensure proper and timely delivery.

Sizes of the clothing

We go direct to the manufactures in Asia to provide you these products at these incredible prices. The product sizes are tailored to Asian sizes, therefore, we have provide a quick general size guideline below. 

Men

STANDARD EU SIZING

2XS
44

XS
46

S
48

M
50

L
52

XL
54

2XL
56

3XL
58

4XL
60

FRANCE

46

48

50

52

54

56

58

60

62

ITALY

46

48

50

52

54

56

58

60

62

UK

34

36

38

40

42

44

46

48

50

USA

34/27

38/28-29

39/30-31

40/32-33

42/34-35

44/36-37

46/38-39

48/40-41

50/42-43

ASIA

XS

S

M

L

XL

2XL

3XL

4XL

5XL

 

Women

STANDARD EU SIZING

2XS
32

XS
34

S
36

M
38

L
40

XL
42

2XL
44

3XL
46

4XL
48

5XL
50

FRANCE

34

36

38

40

42

44

46

48

50

52

ITALY

38

40

42

44

46

48

50

52

54

56

UK

4

6

8

10

12

14

16

18

20

22

USA

2

4

6

8

10

12

14

16

18

20

ASIA

XS

S

M

L

XL

2XL

3XL

4XL

5XL

6XL

 

Boys

AGE
SIZE EU

4-6
116

6-8
128

8-10
140

10-12
152

12-14
164

14-16
176

FRANCE

114

126

138

150

162

174

ITALY

114

126

138

150

162

174

UK

6

8

10

12

14

16

USA

6

8

10

12

14

16

 

Girls

AGE
SIZE EU

4-6
116

6-8
128

8-10
140

10-12
152

12-14
164

14-16
176

FRANCE

114

126

138

150

162

174

ITALY

114

126

138

150

162

174

UK

6

8

10

12

14

16

USA

6

8

10

12

14

16

 

 

Which payment methods are accepted in the Online Shop?

We utilize PayPal Pro for all purchases on our website. The reason we have chose PayPal is to provide you an additional layer of security when shopping on our website.  No PayPal account is necessary and you may use a credit card at checkout, just follow the prompts when checking out.  You will be briefly redirected to the PayPal website to finalize your purchase.  After which, you will be brought back to our site for confirmation of the purchase.

Do I receive an invoice for my order?

Absolutely!.You will receive an invoice once you have completed the final transaction.  The invoice will be sent to the email you provided when you created your account. The invoice will contain a tracking number for your shipment.

Why do you need my email address?

We know your apprehension we a website asks for your email address.  We think the exact same thing when shopping our product providers. We’ve all been there give up the email and receive endless advertisements, or worse yet, they sell your contact information and the endless cycle starts.  Well that isn’t us. We will never sale your information NEVER, and we will only send monthly reminders that we’re still here to provide you with great deals.  

The main reason for requesting your email address is to notify you of purchase confirmations and for correspondence in case you have any questions. Rest assured, we are not going to inundate your email or sale it to anyone.  Your email and contact information is safe in our hands!

Refunds

We want you to be satisfied with each and every product you buy from us.  To ensure that satisfaction we offer a no questions asked refund up to 30 days from the date of purchase.  Please contact us at Support@Kizmetoutlet.com to request a refund.  Please provide 48 hours to process the request.

Once processed an email will be sent to the email address provided when setting up your user account outlining the process.  We will notify you once the refund has been processed. We utilize PayPal for our transactions, to provide you an additional layer of security and peace of mind.  All refunds will be processed through PayPal. 

Kizmet Outlet is not be responsible for return shipping costs, or the reimbursement of any sales tax, customs, or any other cost outside of the product base cost.

Send us an email

If you should have any additional questions please contact us at Support@Kizmetoutlet.com. Please allow 48 hours for a response. You can also send us a message on Facebook!

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